NikaLux Nails
Terms & Conditions
Terms & Conditions – NikaLux Nails
By booking an appointment with NikaLux Nails, you agree to the following Terms & Conditions.
1. Appointments
All appointments must be booked in advance.
Please arrive on time. Late arrival may result in a shortened appointment. If there is insufficient time to complete the service, the appointment may need to be rescheduled, and the cancellation policy may apply.
Appointment durations are estimates. Depending on nail condition, length, or requested design, additional time may be required and may incur extra charges.
2. Cancellations & No-Shows
To ensure fair scheduling, the following policy applies:
- More than 48 hours’ notice → Free cancellation or rescheduling
- Less than 48 hours’ notice → 50% of the service price will be charged
- Less than 24 hours’ notice → 100% of the service price will be charged
- No-show appointments → 100% of the booked service will be charged
Deposits, where applicable, are non-refundable in case of late cancellation or no-show.
Repeated cancellations or no-shows may result in restricted future bookings or a deposit requirement for future appointments.
3. Payments
Payment is due immediately after the service unless otherwise agreed.
In some cases, a deposit or full prepayment may be required to secure the appointment.
4. Service Results & Durability
We use professional products and techniques to ensure high-quality results. However, durability depends on natural nail condition, lifestyle, daily activities, and proper aftercare.
We are not responsible for lifting, breakage, or damage caused after the appointment due to accidents, improper care, misuse, excessive force, or services performed by another salon or nail technician.
5. 7-Day Service Guarantee
Your satisfaction is important to us.
If within 7 days of your appointment you experience lifting, chipping, or breakage due to a product or application issue, we will repair the affected nail(s) free of charge.
This guarantee does not apply to damage caused by:
- accidents or trauma
- biting or picking nails
- improper aftercare
- exposure to harsh chemicals
- excessive force
- work performed by another salon or technician
All guarantee requests must be made within 7 days of the original appointment.
6. Aftercare Responsibility
Proper aftercare is essential for maintaining nail durability.
We are not responsible for damage caused after the appointment due to improper aftercare, including excessive water exposure, picking, biting, misuse of nails, or failure to follow aftercare advice.
7. Health, Allergies & Medical Conditions
Clients must inform us before the appointment about any allergies, nail infections, skin conditions, or medical issues.
We are not responsible for reactions, sensitivities, or complications caused by undisclosed medical conditions or allergies.
8. Refill Policy
Refills are recommended within 3–4 weeks, depending on nail growth and service type. After this period, a new set may be required.
9. Pricing & Additional Charges
Additional charges may apply for:
- Weekend appointments
- Early morning or late evening appointments
- Complex nail art or designs
- Extra-long nails
- Repairs or additional time required during the appointment
Final pricing may vary depending on nail condition, complexity, and time required.
10. Right to Refuse Service
We reserve the right to refuse or discontinue a service in case of inappropriate behaviour, health concerns, suspected infections, or any situation that may affect safety, hygiene, or service quality.
11. Additional Guests
To maintain a calm and professional environment, we kindly ask clients not to bring additional guests or children unless agreed in advance.
12. Acceptance
By confirming your appointment, you acknowledge that you have read, understood, and accepted these Terms & Conditions.
13. Contact
If you have any questions regarding your appointment or these Terms & Conditions, please contact:
NikaLux Nails
Email: info@nikaluxnails.nl
WhatsApp: +31 6 30913365